Our privacy policy
What personal data we collect and why we collect it
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of products
• To follow up after correspondence (live chat, email or phone inquiries)
1. Forms
When you submit a question or subscribe to our newsletter we collect your first name, last name and your email address so that we can correspond with you. If you represent a company we would like to know the company name and country. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Your personal data will be stored in the website’s database.
2. Purchases and accounts
When you make a purchase in this website we ask you to fill in your full name and address. This is necessary because we have to send the purchased items to you. We also ask you to fill in your phone number and email address to be able to get in touch with you when we need more information about your purchase or delivery. We collect your IP address as a safety measure. This information will be stored in the website’s database.
Cookies
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences in the future.
We use cookies to:
- Help remember and process the items in the shopping cart.
- Understand and save user’s preferences for future visits.
- Keep track of advertisements.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If users disable cookies in their browser it will turn off some of the features of the site.
Who we share your data with
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
Stripe
When you purchase a product on mrbluesky.com, your personal data are shared with Stripe. All transactions are processed through this gateway provider and are not stored or processed on our servers. https://stripe.com/us/privacy/
Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and what content is most popular. This helps to ensure that our website is responding to your needs in the best way possible. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.
You may opt-out of Google Analytics by clicking here.
Shipping services
When a product of Mr Blue Sky is ready for shipping we provide the customer’s name and address to a delivery company. Also an email will be sent with a tracking code.
How long we retain your data
For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Mr Blue Sky will not retain your personal information for longer than required.
We will keep your personal information:
– For as long as required by law
– Until we no longer have a valid reason for keeping it
– Until you request us to stop using it.
Inactive accounts, pending orders, failed orders, cancelled orders and completed orders will be deleted from our website database after 2 years.
What rights you have over your data
If you have an account on this site, made a purchase or left a comment you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Security
Our hosting company implements a variety of security measures like a malware scanner and firewalls. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
Our Security Policy includes a clear process for handling a personal data breach, should one occur. Where appropriate we will promptly notify you of any unauthorised access to your personal information.
Changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Who we are
Here at Mr Blue Sky we take privacy seriously and will only use your personal information to administer your account.
MR BLUE SKY
Nachtegaalstraat 109
B-2550 Kontich
BELGIUM
VAT BE0547995659
T +32 478 25 44 17
info@mrbluesky.com